Delivery & Returns
- Standard: £3.50 (Trackable service with delivery within 2 to 4 business days)
- Next Business Day Delivery: £6.97 (Order must be placed before 2pm, Mon-Fri, for next business day delivery)
- UK Offshore Next Day Delivery £8.97 (Order must be placed before 2pm, Mon-Fri, for next business day delivery)
The next day service will be made by DPD between 9.00-18.00. Leave your number and receive a text in the morning of your delivery with 1h time slot.
For Saturday Delivery please contact us for a quote.
- Courier Service: £12.97 (Trackable service 3-12 business days).
- DHL Express: £20.97 (Trackable 1-3 business days).
Rest of the World
Courier Service: £14.97 (Trackable service 3-12 business days).
- DHL Express: £25.97 (Trackable 1-3 business days).
Import Duty and VAT For Deliveries Outside of the EU
Goods dispatched to countries outside of the EU may have an import duty and/or taxes levied on them when they reach your country. Whether any charges are payable will depend on the value of the package and where you are having it delivered to.
We have no control over these charges and cannot predict what they might be as customs policies vary widely from country to country. You should contact your local customs office for further information. If there any additional charges for customs clearance, they must be borne by you.
Exchange & Returns
You can return unused items in the original packing and with all labels intact within 30 days for a full refund or exchange. Unfortunately, sale items cannot be returned or exchanged. Please note that return postage will not be refunded. Please include a note in the package with your wishes.
We recommend that you return items via registered mail. We cannot accept liability for goods lost or damaged in transport. Please note that the postage will not be refunded. Should you be sent a faulty item we will, of course, reimburse you fully.
Please send your returned item to:
The Fulfillment company ltd
Unit 34 Boyton hall farm
While every effort has been made to portray items and colour as accurately as photographic and publishing processes will allow, there may be slight variations in the actual goods. Please note there may be variations in colours dependant on the calibration and settings of individual screens. All measurements quoted are approximate.
If you have any questions or would like to confirm a return please contact us on:
firstname.lastname@example.org or +44 (0) 333 577 7500
REG NUMB: 7492851, UKVAT NUMB: GB927669376